Dear Valued Guest,

Thank you for sharing your valuable feedback. We are pleased to hear that you found our hotel to be excellent and appreciated the convenience of the meal options and the stunning view from the balcony.

We regret that the experience with the beach shuttle did not meet your expectations. We understand how frustrating it can be when there are overcrowded conditions, especially during peak times. Please be assured that your comments will be taken into consideration as we strive to improve our services and facilities for the comfort of all our guests.

We are also grateful for your feedback regarding the rooms, and we will ensure this information is reviewed with our team to enhance the guest experience further.

We hope to have the pleasure of welcoming you back to our hotel in the future.

Warm regards,

Kyla Capiral
Executive Secretary
Hotel Holiday International l Marbella Resort