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244 +0 Прирост читательского охвата
за последние 30 дней
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Vacation as a Family with children in September 2014
01.09.14 - 15.09.14
- Recommend this hotel
4.7
  • 5- accommodation
  • 5 service
  • 5- food
Complaint
Doesn't affect the hotel's rating

As far as we have just recently stayed in this hotel, want...

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As far as we have just recently stayed in this hotel, want to share my hot impressions :) What can I say? According to all comments, expected more.

The other hotel nearby causes unpleasant smells every evening and noise comes from it all day long, including evenings. As the sound isolation in Crystal is bad, we had to listen to all this noise ;( Also, air conditioner makes terrible noise. So we could just choise - noise from conditioning system or noise from outside, but ussualy it was both. Sunday evening we decided to rest and went to bed earlier, but were forced to suffer terrible show sounds from that other hotel. I wonder if nobody complains about that neihbourhood?

Food: plenty of it, but the same all week round. Coffee untasty :(

Staff: wonderful. Perfect. The best thing in hotel :)

Rooms: cosy, good free wi -fi connection.

Amusement for kids: just a tiny club with few attractions and swimming pool. The park with fishes and birds - good idea :)

Added: 18.09.2014 16:38
Статус отзыва: Complaint - Doesn't affect the hotel's rating 985 characters in the review
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автору
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Комментарии к отзыву (2)

18:07 24.09.14
Dear Kristina,
Your comments will help us to improve our service standards and achieve the level of excellence that we seek.
We are very happy about your visit and would also look forward to seeing you again in Crystal Deluxe Resort and Spa.
Best regards from Kemer
Liudmila
Guest Relation
Да, запашок не так кристаллен, как название :)
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Kristina
Russia
Moscow
Проверенный аккаунт
Турист
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